Commissioner
Post type route Shipped now

Knowledge Base Articles

Pages and Menus remain permanent in the base shell. Expandable post-type coverage is sold through add-on packs, and dependent modules still have to respect those setups.

Public post-type routes clarify that only Pages and Menus are permanent while expandable content structures are sold through add-on pack families.

Browse-only discovery route Commercial handoff stays on /pricing before protected checkout flows take over Candidate-only items stay marked planned
Open Pricing Browse Add-On Packs
4 Dependent modules
1 Related packs
Shipped now State
Permanent versus pack-enabled post-type authority
Permanent versus pack-enabled post-type authority Discovery pages separate Pages and Menus from expandable post-type pack scope so public commerce stays correct.
Post type route

Permanent base structures stay separate from pack-enabled post-type breadth

Public post-type routes clarify that only Pages and Menus are permanent while expandable content structures are sold through add-on pack families.

Commercial separation stays clear

Permanent base structures stay distinct from post-type packs, modules, and extra features so buyers do not read a hidden platform tier into the catalog.

Preview-to-site parity still matters

Dependent modules later showcased to buyers must trace back to the same shared implementation paths shipped to site snapshots.

Planned coverage stays explicit

Candidate-only post types remain marked planned until the site workbench and tests truly exist.

All post types Support Community Knowledge
Modules that fit this page

Preview real modules before you add them

These examples use the same module code that ships to client sites, with tier controls kept visible before checkout.

Fits this page Ships to your site

Knowledge Base Search

Search-driven help-center index for articles, categories, and self-serve resolution flows.

Best for: post_type_scoped · Pack: Support Community Knowledge

Works with: knowledge_base_articles, knowledge_base_categories

  • Minimum tierBasic
  • Add-on price$29/mo
  • Best next stepOpen the full module page

Compare Basic, Plus, and Premium to see which settings become editable.

Try This Module Open Module Page

Switch tiers to see the exact preview and which controls unlock.

Off Ships as shown
Knowledge Base Search Basic
Live preview Shipped module

Knowledge Base Search Basic

Search-driven help-center index for articles, categories, and self-serve resolution flows.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
State not purchasable yet.

Off state keeps this module disabled and non-purchasable.

  • Editable settings3
  • Visible controls0
  • Preview stateIncluded

Editable settings

These are the settings available at Off.

Results Per Page number
Muted Module Locked
Show Category Filter toggle
Muted Module Locked
Show Resolution State toggle
Muted Module Locked
Upgrade needed

Off state keeps this module disabled and non-purchasable.

Basic Ships as shown
Knowledge Base Search Basic
Live preview Shipped module

Knowledge Base Search Basic

Search-driven help-center index for articles, categories, and self-serve resolution flows.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings3
  • Visible controls1
  • Preview stateIncluded

Editable settings

These are the settings available at Basic.

Results Per Page number
Editable
Show Category Filter toggle
Upgrade
Show Resolution State toggle
Upgrade
Plus Ships as shown
Knowledge Base Search Plus
Live preview Shipped module

Knowledge Base Search Plus

Search-driven help-center index for articles, categories, and self-serve resolution flows.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings3
  • Visible controls2
  • Preview stateIncluded

Editable settings

These are the settings available at Plus.

Results Per Page number
Editable
Show Category Filter toggle
Editable
Show Resolution State toggle
Upgrade
Premium Ships as shown
Knowledge Base Search Premium
Live preview Shipped module

Knowledge Base Search Premium

Search-driven help-center index for articles, categories, and self-serve resolution flows.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings3
  • Visible controls3
  • Preview stateIncluded

Editable settings

These are the settings available at Premium.

Results Per Page number
Editable
Show Category Filter toggle
Editable
Show Resolution State toggle
Editable
Fits this page Ships to your site

Knowledge Base Categories

Category grid for help-center browsing with counts, taxonomy framing, and article entry points.

Best for: post_type_scoped · Pack: Support Community Knowledge

Works with: knowledge_base_categories, knowledge_base_articles

  • Minimum tierPlus
  • Add-on price$29/mo
  • Best next stepOpen the full module page

Compare Basic, Plus, and Premium to see which settings become editable.

Try This Module Open Module Page

Switch tiers to see the exact preview and which controls unlock.

Off Ships as shown
Knowledge Base Categories Plus
Live preview Shipped module

Knowledge Base Categories Plus

Category grid for help-center browsing with counts, taxonomy framing, and article entry points.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
State not purchasable yet.

Off state keeps this module disabled and non-purchasable.

  • Editable settings3
  • Visible controls0
  • Preview stateIncluded

Editable settings

These are the settings available at Off.

Show Article Counts toggle
Muted Module Locked
Show Icon toggle
Muted Module Locked
Show Summary toggle
Muted Module Locked
Upgrade needed

Off state keeps this module disabled and non-purchasable.

Basic Ships as shown
Knowledge Base Categories Basic
Live preview Shipped module

Knowledge Base Categories Basic

Category grid for help-center browsing with counts, taxonomy framing, and article entry points.

State not purchasable yet.

Unavailable for purchase. Minimum purchasable state is Plus.

  • Editable settings3
  • Visible controls0
  • Preview stateLocked

Editable settings

These are the settings available at Basic.

Show Article Counts toggle
Muted Module Locked
Show Icon toggle
Muted Module Locked
Show Summary toggle
Muted Module Locked
Upgrade needed

Unavailable for purchase. Minimum purchasable state is Plus.

Plus Ships as shown
Knowledge Base Categories Plus
Live preview Shipped module

Knowledge Base Categories Plus

Category grid for help-center browsing with counts, taxonomy framing, and article entry points.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings3
  • Visible controls2
  • Preview stateIncluded

Editable settings

These are the settings available at Plus.

Show Article Counts toggle
Editable
Show Icon toggle
Editable
Show Summary toggle
Upgrade
Premium Ships as shown
Knowledge Base Categories Premium
Live preview Shipped module

Knowledge Base Categories Premium

Category grid for help-center browsing with counts, taxonomy framing, and article entry points.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings3
  • Visible controls3
  • Preview stateIncluded

Editable settings

These are the settings available at Premium.

Show Article Counts toggle
Editable
Show Icon toggle
Editable
Show Summary toggle
Editable
Fits this page Ships to your site

Support Ticket Form

Ticket-intake form with knowledge deflection, category routing, and escalation-safe capture.

Best for: post_type_scoped · Pack: Support Community Knowledge

Works with: support_tickets, knowledge_base_articles

  • Minimum tierBasic
  • Add-on price$39/mo
  • Best next stepOpen the full module page

Compare Basic, Plus, and Premium to see which settings become editable.

Try This Module Open Module Page

Switch tiers to see the exact preview and which controls unlock.

Off Ships as shown
Support Ticket Form Basic
Live preview Shipped module

Support Ticket Form Basic

Ticket-intake form with knowledge deflection, category routing, and escalation-safe capture.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
State not purchasable yet.

Off state keeps this module disabled and non-purchasable.

  • Editable settings3
  • Visible controls0
  • Preview stateIncluded

Editable settings

These are the settings available at Off.

Show Priority Selector toggle
Muted Module Locked
Show Article Suggestions toggle
Muted Module Locked
Show Attachment Notice toggle
Muted Module Locked
Upgrade needed

Off state keeps this module disabled and non-purchasable.

Basic Ships as shown
Support Ticket Form Basic
Live preview Shipped module

Support Ticket Form Basic

Ticket-intake form with knowledge deflection, category routing, and escalation-safe capture.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings3
  • Visible controls1
  • Preview stateIncluded

Editable settings

These are the settings available at Basic.

Show Priority Selector toggle
Editable
Show Article Suggestions toggle
Upgrade
Show Attachment Notice toggle
Upgrade
Plus Ships as shown
Support Ticket Form Plus
Live preview Shipped module

Support Ticket Form Plus

Ticket-intake form with knowledge deflection, category routing, and escalation-safe capture.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings3
  • Visible controls2
  • Preview stateIncluded

Editable settings

These are the settings available at Plus.

Show Priority Selector toggle
Editable
Show Article Suggestions toggle
Editable
Show Attachment Notice toggle
Upgrade
Premium Ships as shown
Support Ticket Form Premium
Live preview Shipped module

Support Ticket Form Premium

Ticket-intake form with knowledge deflection, category routing, and escalation-safe capture.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings3
  • Visible controls3
  • Preview stateIncluded

Editable settings

These are the settings available at Premium.

Show Priority Selector toggle
Editable
Show Article Suggestions toggle
Editable
Show Attachment Notice toggle
Editable
Dependent modules

Modules that build on this post type

Dependent modules turn the base structure into more opinionated add-on experiences.

Pack routes

Pack families using this post type

Pack routes make the supporting add-on story explicit around the base post type.

Translate structure into sold scope

Use pricing as the commercial handoff, then return to protected flows for any real mutation or subscription change.

Open Pricing Browse Add-On Packs